The Surprise Gift Program is BulbHead's way to thank customers that have purchased one of our products. 

Some customers have mentioned having difficulty contacting us to receive their free gift. Find frequently asked questions about the Surprise Gift promotion below as well as assistance redeeming your Free Suprise Gift from BulbHead.

FAQs

Where is my surprise free gift?
You can claim your free gift by clicking here to go to the Surprise Page. If you prefer, you can call customer service at 800-887-2717 Monday-Friday 7:00 AM to 12:00 AM ET, Sat-Sun 8:00 AM to 8:00 PM ET to speak with a BulbHead representative to get your free gift.

How do I get to the website URL listed in promotion details?
We're sorry you're having issues navigating to the promotion URL. Please double check that the web address is spelled correctly in your browser. If you are still having issues, click here to go directly to the Surprise Page. Alternatively, you can call customer service at 800-887-2717 Monday-Friday 7:00 AM to 12:00 AM ET, Sat-Sun 8:00 AM to 8:00 PM ET.

How do I redeem my surprise gift promo code?
To redeem your surprise gift promo code, please visit bulbhead.com/surprise, type in your name and email address in the respective fields, then click ‘Submit’.

How do I apply a promo code to my purchase?
You can apply your promo code and see your savings by clicking to your shopping cart, or at the order review section when checking out. 

How do I edit/remove my promo code?
You can edit or remove a promo code by clicking on ‘Cancel’ on the promo code box within your shopping cart, or on the order review section of checkout. 

Can I apply multiple promo codes?
You can only use one promo code at a time.

I'm still having issues claiming my surprise free gift.
If you continue to experience issues, please contact our customer support team. Alternatively, you can always visit our Customer Service Pageor call 800-887-2717 Mon - Fri 7:00 AM to 12:00 AM ET, Sat - Sun 8:00 AM to 8:00 PM ET.