Shipping Policy

FREE SHIPPING ON ALL ORDERS OVER $50 or $5 FLAT RATE

 

HOW TO GET FREE SHIPPING*

  • In order to qualify for FREE SHIPPING, you must place at least $50 worth of products in your Shopping Cart, ship to a single address in the 48 contiguous United States and select our Value Shipping Option ($0.00). 
  • Your order will be delivered within 7 business days. 
  • Applies only to orders of qualifying merchandise, excluding gift certificates and taxes. 
  • This offer excludes shipping to Alaska, Hawaii, US Territories, Canada, PO boxes, AFOs, APOs & FPOs. 
  • Certain heavy or oversize items may require additional shipping charges. 
  • Our Free Shipping offer is subject to change or end without notice.  

SHIPPING RATES

Value Shipping Cost $5.00 Up to 7 Business Days
Standard Shipping Cost $9.99 Up to 5 Business Days
Rush Shipping Cost $14.99 Up to 3 Business Days
Next Day Shipping Cost $29.99 Next Business Day
*Pricing for orders < $50
  • Next Day Shipping orders must be placed by 2PM ET, in order for your items to be delivered the next business day. If the order is placed after 2PM ET, your items will be shipped the next business day and delivered the business day after next.
  • Guaranteed delivery for in stock merchandise only with valid credit card authorization. 
  • Pre-orders or backorders will ship as soon as product is available.  You will not be billed for any order until it has shipped. 
  • NJ and CA residents, sales tax applies. 
  • A $10 shipping surcharge will be added to all orders shipped outside the 48 contiguous United States regardless of the Shipping Option chosen. 
  • Canadian residents, province tax applies.  In placing an order with bulbhead.com and paying the amounts charged, you authorize bulbhead.com to contract with logistic providers to act as your agent in the shipment and importation of your order into Canada and, as part of your payment, to provide bulbhead.com with funds to facilitate the payment of applicable customs duties and GST/HST on your behalf.  Transfer of title and delivery of the merchandise ordered shall be freight on board, BulbHead's warehouse in the USA.

You will receive an order confirmation e-mail shortly after placing your order which will include your Order# and a summary of your purchase.
You will receive a shipment confirmation e-mail after your order has shipped which will include a tracking number for your shipment.
Orders are shipped Mon - Fri, usually within 24 hours from the time they are placed.

CANCELLED ORDERS

To cancel an order, please contact BulbHead Customer Care toll-free at 800-887-2717.
For your convenience, hours are Mon - Fri from 7:00 AM to 12:00 AM ET and Sat - Sun 8:00 AM to 8:00 PM ET.
Orders may not be cancelled once they have been packaged for shipping or are in a shipped status.  

PRE-ORDER

BulbHead is always working to bring you the best and brightest solutions for everyday problems. Pre-order provides our customers with the option to buy new products before they hit the shelves.

I pre-ordered an item but haven’t been charged yet? When should I expect to be charged?
We process your order within 24 hours, but we do not charge your card for the purchase until the order is shipped to your address. In the meantime, you may see a one dollar pending charge through your Paypal or credit card account. Don't worry this is not a charge, it is just an authorization to ensure your card is good to go.

Whoops! I placed an incorrect order. How can I modify my order?
Please contact BulbHead Customer Care toll-free at 800-887-2717 or get in touch by mail and we will be happy to help. Contact us now! 
Keep in mind order processing takes a full 24 hours, so our customer service representatives might not be able to view and modify your order for at least 24 hours after you've placed your order.

When will my item ship?
BulbHead guarantees that we will always post the best availability and shipping information for our products. We know that you want to receive your bright ideas as soon as you can and we are working hard to get these items as as soon as they're available!