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Shipping & Delivery
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How to track my order?
1. Log into your account dashboard
2. Click on ‘My Orders’
If you did not register during checkout, you can track your order status by visiting your account page and selecting your order.
How can I return an order?
Please contact customer service to begin a return Contact Us page.
When will my order be confirmed?
You will receive an order confirmation e-mail shortly after placing your order which will include your Order# and a summary of your purchase.
What is a pre-order?
BulbHead is always working to bring you the best and brightest solutions for everyday problems. Pre-order provides our customers with the option to buy new products before they hit the shelves. Pre-order allows you to reserve product(s) early. The product will ship to you on the first available date. The shipping date is listed beneath the "PRE-ORDER" button on the product page. Only select BulbHead products are available for pre-order.
Can I cancel or modify a pre-order?
Yes, please call toll-free at 800-887-2717 or use the Contact Us form and we will be happy to help. Keep in mind that order processing takes a full 24 hours, so our customer service representatives might not be able to view and modify your order for at least 24 hours after you've placed your order.
My product is damaged, can I get it replaced?
Absolutely. Please contact our customer support team visiting the contact us page or call 800-887-2717 Mon - Fri 7:00 AM to 12:00 AM ET Sat - Sun 8:00 AM to 8:00 PM ET to receive your replacement.
Is my credit card information kept secure?
We use Secure Socket Layer (SSL) technology to prevent unauthorized people from intercepting your credit card information.
I don't wish to give my credit card information online. Are there other ways to order?
You can give us a call to place your order if you don’t wish to give your credit card information online: 800-887-2717 Monday-Friday 7:00 AM to 12:00 AM ET, Sat-Sun 8:00 AM to 8:00 PM ET.
Can I apply multiple promo codes?
You can only use one promo code at a time.
I have the next bright idea! How do I submit my invention?
We <3 inventors! Submit your product today for our team to evaluate.